Effective Date: March 5, 2026
Basalt Logic ("we," "us," or "our") operates an automated messaging and communication platform on behalf of local businesses ("Clients"). This Privacy Policy describes how we collect, use, and protect information in connection with our SMS and voice communication services.
When you interact with our services through SMS or voice, we may collect the following information: your phone number, the content of text messages you send and receive, call recordings and transcriptions, appointment scheduling details, and any other information you voluntarily provide during a conversation.
We use the information we collect solely to provide communication services on behalf of the business you are interacting with. This includes responding to your inquiries, scheduling appointments, sending follow-up messages, and delivering service-related notifications. Your information is used only in the context of the business relationship you have initiated.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only with the specific business you are communicating with, and with service providers who help us operate our platform (such as our telephony and hosting providers), solely to the extent necessary to deliver the service. We may also disclose information if required by law or legal process.
We retain your information only for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also contact us to request access to, correction of, or deletion of your personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact us at:
Basalt Logic
Email: peterorndoff@gmail.com
Address: [ADDRESS PLACEHOLDER]